Subscriptions
-
Absolutely! You can easily cancel your subscription whenever you like, and there are no penalties involved. Just log into your account, and you’ll find everything you need to manage your subscription settings.
-
Managing your subscription is easy! Just log into your account, head over to "My Account," and click on "Subscriptions" to view or adjust your settings. If you decide to cancel, simply hit "Cancel Subscription" and confirm.
Just a little heads-up: cancelling doesn’t automatically refund your last order, but we're here to help! If you need any assistance, don’t hesitate to reach out to us—we’re more than happy to assist you.
-
You can pause for up to 3 months or skip a box anytime you need to, and we'll take care of it for you. We understand that life can get busy, and we want to make your experience as flexible as possible. Just let us know your preferences, and our friendly customer service team is here to help.
-
While we understand the desire for flexibility, you won’t be able to skip change your delivery frequency. However, if you need a break, you can easily pause or cancel your subscription and re-join whenever you're ready!
Plus, our subscription boxes make a wonderful gift, so you can share the love with a friend or loved one! If you have any questions, we're always here to help.
-
Our subscription plans are priced as follows:
Mane Essentials Box:
£111 monthly - annually
Mane Enhanced Box:
£313 monthly - annually (£362 one off)
Mane Elevated Box
£416 monthly - annually (£464 one off)
Each subscription plan provides fantastic value with exclusive products tailored to your hair needs. You’ll receive high-quality 13A Grade 100% Virgin Hair, premium hair care products, and essential styling tools to help you achieve your desired look.
Plus, our informative styling guides will teach you how to style & care for your hair.
-
Your subscription will renew on the same day each month, every two months, or every three months, depending on your chosen plan.
Here is an example:
Monthly
Subscribe on January 15; renewals are on February 15, March 15, etc.
Bimonthly
Subscribe on January 15; renewals are on March 15, May 15, etc.
Quarterly
Subscribe on January 15; renewals are on April 15, July 15, etc.
If your subscription starts on the 29th, 30th or 31st, the renewal date may change if the following months don't have that date.
Here is an example:
Subscription starts on 31st August
September: Renews on 30th September
October to January: Renews on the 30th
February: Renews on the 28th and then continues on the 28th indefinitely.
-
Of course! You can easily gift a subscription, and the lucky recipient will enjoy their very own personalised boxes filled with high quality hair, products & styling tools. It’s the perfect present for someone special. Just provide us with their name and address within 5 days of your last payment being processed, and we’ll take care of everything for you.
Another lovely option is to purchase a one-off box for them! It's a delightful way to surprise someone with a special treat they'll adore. Just let us know, and we'll make it happen!
-
Right now, we’re excited to offer shipping within the UK, and we’re actively working on bringing our fabulous products to international markets soon! We appreciate your patience and can’t wait to share updates with you.